Policy For Buyer
- Shipping & Delivery
We strive to deliver products purchased from bigshoptree in excellent condition and in the fastest time possible. For all purchases of Rs. 500 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 30 will be applicable to all orders under Rs. 300.
Minimum Purchase order should be of Rs /- 1000 and order Shipping for outside India is not free and charges according to price and destination will be appliacble.
- If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
- If you cancel part of the order, shipping charges will not be refunded.
- If you return an order delivered to you, original shipping charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on bigshoptree Returns Policy.
- CASH ON DELIVERY : COD is a trustworthy and reliable option for costumers. Choosing COD payment Metgod costumer need to pay Rs 120/- as Service Charges.
- Note: In case costumer Doesnt Like the placed order at the Time of Delivery, costumer need to pay the invoice amount, it will be refunded to costumer account afterwards within next 24 hours. After Getting Updated in our account.
- Privacy & Policy
- Returns & Cancellation
We would like you to have complete peace of mind when buying products from bigshoptree. You can return all items within 30 days of receipt for a full refund of the item purchased. This includes items purchased on sale. The refund amount will be credited back into your My bigshoptree account in the form of cashback.
- All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned).
- Please do take care that that you pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, we recommend you use a reliable courier service.
- Once your return is received by us, you will be reimbursed Rs 100 towards shipping costs if self shipped. This is subject to your return having met the requirements of being unused, returned within 30 days and not consisting of innerwear, socks, deodorants, perfumes or free items.
- Fine jewellery can be returned within 15 days from the day of delivery provided:
- Product is not used
- All tags, original packaging and certificate of authenticity card need to be intact
- Product should not be broken or tampered with by customer
We at bigshoptree strive to provide you with the best possible experience while you shop with us online. You can cancel all items before they have been processed in our warehouses. This includes items purchased on sale. The refund amount will be credited back into your bigshoptree Credits account in the form of Cashback.
- We allow for complete Order cancellations until none of the items in your Order have been processed in our warehouse(s).
- If an Item(s) has not been purchased under any promotion, we allow you to cancel the Item(s) from your Order until the Item(s) has not been processed in our warehouse(s).
- If an Item was purchased under a promotion applicable only for that Item, we allow you to cancel the Item from your Order until the item has not been processed in our warehouse
- If an Order comprises of multiple Items bought under the same promotion, you can only Cancel your complete Order until none of the Items have been processed in our warehouse(s).
- Once your Cancellation is successful, the refund amount will be credited back into your My bigshoptree account in the form of cash back. This is applicable only for Non COD orders.
- Terms& Conditions
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- We have given facility of discounts at sign up and its first order, but that condition is valid only on minimum order of Rs 300 for India. and 2000 for International costumers
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.